It seems that many people contact us inquiring about the same topics or have the same questions. As a result, we have compiled a short list of Frequently Asked Questions and Answers in order to further facilitate your free to air experience.

What is Free to Air?
Free to Air satellite broadcasts are readily available across the world with hundreds of different channels for your viewing pleasure. There are no monthly fees and there is a plentiful amount of different options which vary between ethnicities and languages. This technology differs from regular satellite television because the signals are available without any subscription, and are not encrypted, however wide open the way television was meant to be.

What channels will I be able to watch?
There are hundreds of both local and international free to air satellite signals which you can receive using a free to air receiver. Channels are not scrambled and are encoded in MPEG2 format. You can find a listing of available free to air channels at the Lyngsat web site.

Will it work with my existing satellite dish?
Any standard round eighteen to twenty inch dish will work just fine. You will be able to receive many popular North American signals with it. Satellite dishes that aren't standard like the 3LNB dish will not work because of their integrated switches.

What size satellite dish will work?
You can use any standard size satellite dish, however in "fringe" areas like Northern Mexico or Southern Canada a larger satellite dish is recommended.

How do I find a signal broadcast?
Depending on what type of programming you wish to watch, there are different satellite broadcasts to suit your needs. Refer to the Lyngsat site for a list of available broadcasts in your area and then align your satellite dish with the correct signal and you'll be watching television in no time.

Do your receivers pick up C-Band broadcasts?
Our receivers will pick up C-Band and KU-Band broadcasts, however a larger satellite dish may be required depending on the signal you wish to receive.

How can I ensure optimal signal quality?
The easiest way to get the best signal possible is by purchasing a portable satellite signal finder device which will assist you in pointing your free to air satellite dish towards the right coordinates.

What do I need to have two receivers working simutaniously?
You need to make sure that your satellite dish has a Dual LNB. If you do not already have a Dual LNB, you can easily replace your existing LNB with one that has two receiver outputs. If you have more than two receivers, you'll need to get a multi switch device which allows for multiple free to air receivers.

I own two receivers and more than one satellite dish. How can I make it all work together?
First ensure that each satellite dish has a Dual LNB and is connected to a multi switch. You'll also require a Diseqc Switch for each free to air satellite receiver you have.

Can a diplexer be used to consolidate both my local channels and satellite signal?
You will need two diplexers: one to consolidate the signal outside your home, and one to separate those signals once they are inside your home. Most multi switches have an integrated diplexer built in.

What is your return procedure if the unit I received is defective?
If your order is delivered and the product you receive happens to be defective, please contact us to arrange for an immediate replacement. Rest assured however, all products are testing therefore the defect rate is very low.

Do I need to purchase a Diseqc Switch or Update Cable?
You don't need to purchase a Diseqc Switch or Update Cable because both are included with every receiver purchase made on this web site.

Where are your orders shipped from?
Orders are shipped daily from our office in upstate New York via UPS courier. You will never have to worry about customs or duties whatsoever. For more information visit our Shipping page today. Of course, shipping is provided to you at no extra cost.

How many televisions can I watch using one satellite dish?
That answer all depends on the type of Diseqc Switch you are using. You can connect your satellite dish to as many televisions as your Diseqc Switch allows for, however keep in mind that you'll need an extra free to air receiver for each additional television if you want to watch different shows in different rooms.

Should I buy a receiver for each television in my home?
If you wish to watch different programming on each television, you will be required to purchase an additional free to air satellite receiver per television set.

Is this product really legit?
Free to Air Satellite is a completely legal system which allows you to receive open broadcasts which are meant to be viewed without any subscription or monthly fees associated. There are no legal implications at all.

Why should I choose this site in particular?
You should choose our site for a number of different reasons. The first reason being the fact that we only offer the highest quality products at the lowest prices possible. There is no reason to purchase from any other web site because there is a good chance that they buy their products from us anyway, therefore we are automatically in a situation where we are able to offer the best possible pricing to you. Another reason is our dedicated customer and technical support services. We understand that as a consumer it's important for you to be able to reach us, therefore we do everything in our power to satisfy every single customer's needs and requirements. As a valuable bonus, we also offer free shipping to all customers, making the order process even more simple! We are in the business of repeat business not overnight riches, and believe in a respectable business ethic. Our main goal is to offer unparalleled customer support and satisfaction.

Which receiver do you recommend I go with?
If you are new to the free to air experience and aren't sure which unit suits you best, be sure to check out our COMBOS page where you can find a good receiver as well as a great deal all in one. We recommend the Sonicview 4000 as an affordable and versatile box for everyone.

What do I need for a complete free to air system?
Most important you'll need a good cardless receiver, but you'll also need a Diseqc Switch (included free with all receivers), an update cable (included free with all receivers), a satellite dish (with an additional LNB for each signal you wish to receive), and standard audio/video wiring. You'll also probably need a source to provide you with updated files for your receiver.

If you still have any further questions or inquiries, feel free to Contact Us today for further assistance!

 
 
 

FAQ | Getting Started | Wholesale | Associates | Legal